Inside Duke Medicine

Update on Duke’s Maestro Care from Dr. Ferranti

More than a year ago, we began a historic project at Duke Medicine to replace our current, disparate technology systems with a single, integrated electronic health record. Our goal was to create “one patient, one record, one system.”

Jeffrey Ferranti, M.D.
Chief Medical Information Officer, DHTS

July 2012

More than a year ago, we began a historic project at Duke Medicine to replace our current, disparate technology systems with a single, integrated electronic health record. Our goal was to create “one patient, one record, one system.”

We are now days away from a significant milestone toward this goal, as the first wave of our ambulatory clinics will go-live with the Maestro Care system on July 18.

While much work still remains to implement Maestro Care across the health system over the next two years, I personally want to note the significance of this event and the enormous amount of time and work that many of you contributed in order to make this possible. I have been impressed how hundreds of us have been able to work together to assess our needs, make the best decisions for the health system as a whole, build and test the system, and commit to training and learning how to use Maestro Care.

This work will continue as Wave 2 go-live arrives less than three months from now, and Waves 3 and 4, along with Duke Hospital, will go-live within a year from now.

The Maestro Care system that will be implemented this month at our primary care practices is the foundation for the system we will all use throughout Duke Medicine. In fact, further development has already begun as content for our specialty and inpatient services is being built into the core Maestro Care system now.

As our primary care practices begin using Maestro Care and further developing their understanding of the system and its benefits, they will become a valuable source of knowledge to the rest of us. As the first to prepare, adjust workflows, complete training, and utilize the system in clinic, they will be able to offer advice and insight into their own experience and in turn hopefully better prepare us all as we adopt the system in the future.

You can find many inputs from our primary care peers at maestro.duke.edu, in the newsletters and Inside Duke Medicine. We will continue to share additional information from go-live over the coming weeks and months.

Thanks to all of you who continue to make this transformational project possible, further enabling us to provide world-class clinical care and groundbreaking research.